ما يمكن توقعه عند التواصل

إن معرفة ما سيحدث بعد ذلك يقلل من عدم اليقين. فيما يلي ما يحدث عادةً بعد الاتصال بـ VDSS أو مكتبك المحلي. 

بعد الاتصال أو إرسال استفسار

• If you call the Citizen Services Unit, you will be connected to the right team or given a direct number. Have your case number or program name ready if you have one.
• If you submit through the Ask VDSS portal, you will receive a confirmation email with a reference number. Keep this for your records.
• If you contact your local department, they will log your inquiry and follow up within their standard response window. Ask for a case number if one is not provided.
• For benefit applications submitted through CommonHelp, you will receive a confirmation screen and email. Processing times vary by program. Your local office can tell you the current timeline.