المهمة، الرؤية & التخطيط الاستراتيجي

تشكيل مستقبل قوي لجميع سكان فيرجينيا

The Virginia Social Services System — 120 local offices, community action programs, and VDSS — works together to bring hope and help to over 2 million Virginians each year.

Group of people greeting each other indoors

المهمة والرؤية والقيم

المهمة

تصميم وتقديم خدمات إنسانية عالية الجودة تساعد سكان فيرجينيا على تحقيق السلامة والاستقلالية والرفاهية العامة.

الرؤية

Commonwealth يتمتع فيه جميع سكان فرجينيا بالموارد التي يحتاجونها لبناء مستقبل قوي.

الناس أولاً

احتضن الاختلافات

الالتزام بالتميز

فكر بشكل أكبر

اربحوا معًا

Our Strategic Plan

We plan our work throughout the year so that people get the help they need. Our approach is built on four commitments that keep services responsive, accountable, and improving.

Set clear goals as one team

State and local staff align around shared outcomes so that every decision, from policy to casework, moves toward the same goals for Virginia families.

Use data to check our work

We use Virginia's accountability systems to track progress, identify gaps, and stay on track. Results are shared openly with staff, partners, and the public.

Solve problems in small teams

Staff across the system meet regularly to surface challenges, test solutions, and improve services before issues grow, prioritizing speed and inclusion.

Listen to local offices and partners

The people delivering and using our services know what works. We actively seek their input to make sure our help is easy to find and use.

How we measure progress

VDSS tracks outcomes across all major program areas. Here is how our accountability system works in practice.

Program performance

Case timeliness, eligibility accuracy, and service delivery rates tracked quarterly

Community feedback

Input gathered from local offices, partners, and residents to inform planning

Annual reporting

Results published in agency reports and shared with the Governor and General Assembly

Continuous improvement

Cross-functional teams review data and implement changes on a rolling basis

From Strategy to Services

Strategic priorities connect directly to programs serving Virginians today.

اكتشف المزيد عن التبني

التبني

يساعد برنامج التبني في ولاية Virginia الأطفال في دور الرعاية على إيجاد منازل آمنة ودائمة عندما يتعذر عليهم العودة إلى عائلاتهم.

ابحث عن مساعدة لعائلتك

خدمات حماية الطفل

Child Protective Services (CPS) is here to help when there are concerns about a child’s safety or well-being. CPS steps in to listen and respond to reports of possible abuse or neglect of children under 18.

How We Support Families

خدمات دعم الطفل

The Division of Child Support Enforcement (DCSE) helps parents and caregivers take steps to support children. Whether you need to establish paternity, open a child support case or manage a child support case, we are here to help.

يوفر برنامج الرعاية البديلة في Virginia للأطفال منازل آمنة ومؤقتة عندما لا يستطيعون العيش مع والديهم.

رعاية الأطفال لدى أسر حاضنة

Virginiaʼs foster care program gives children safe, temporary homes when they cannot live with their parents. The goal is to reunite families when itʼs safe and give every child hope for the future.

خدمات اللاجئين

خدمات اللاجئين

ترحب Virginia باللاجئين وعائلاتهم. ويساعد برنامج إعادة توطين اللاجئين الوافدين الجدد على التكيف مع الحياة في مجتمعاتهم الجديدة، وإيجاد الاستقرار، وبناء مستقبل قوي.

برامج المزايا في Virginia

برامج المزايا في Virginia

The Virginia Department of Social Services (VDSS) offers benefits and support services that help individuals and families meet their basic needs, stay healthy and work toward greater stability.